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This product is no longer available.
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Zodiac Salt-Chlorine Generator
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Zodiac Salt Chlorinator FAQ/Troubleshooting
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Question
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Answer
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| My clock is running slow |
Check the time switch with 50/60Hz. 50hz = Australia 60hz. = USA |
| My clock is running okay, but is not switching on and off |
Check the switch is on "auto" and not "on" |
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Green light - everything OK
Green & yellow light on
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What is the meter reading. Is salt level low, it should be 3,000 - 4,000ppm |
| Red light is on |
Check if there is water flow.
If yes: there is probably a problem with the power pack.
If no: then the problem is with their pool system not the chlorinator. |
| No lights on, nothing working |
Is the power switched on!
Is the plug for the pump in the bottom of the power pack? |
| No chlorine reading. |
PH is too high (should be 7.2 - 7.6)
Do you put stabiliser in the pool, this stops chlorine dissipating in the sun.
Salt should be 3,000 - 4,000ppm
Total alkalinity should be 80-120ppm
Is there algae in the pool, this will use up all the chlorine. |
| If there is algae in the pool. |
Shock dose with liquid chlorine, by putting 5 litres in skimmer and run for 1 hour to circulate through pipes and pool. Turn everything off and leave for 24 hours. Algae will turn brown, scrape it off and vacuum. Turn the system back on. |
| How do I clean a cell? |
Clean every 2 weeks.
1. Use a high pressure hose.
2. Scrape with icy pole stick, do not use anything sharp
3. Soak for a couple of minutes in Hydrochloric Acid - 1 part acid to 10 parts water. Then hose off again. Keep repeating until it is removed.
4. If all of the above seems "too hard" add "Stain and Scale" or "Stainaway" from the pool shop to the pool water.
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Questions
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Comments |
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Is the power pack plugged into the wall?
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YES
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NO
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No power to chlorinator. Plug unit into wall socket.
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Is wall switch switched on?
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YES
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NO
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No power to unit, switch on.
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Is filter pump plugged into bottom of power pack?
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YES
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NO
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No chlorinator will operate until pump is connected to power pack.
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Is the power pack connected to a time switch?
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NO
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YES
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Check settings of time switch.
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Is power pack fitted with a time switch?
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YES
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NO
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Is the time switch set to AUTO?
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YES
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NO
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Check AUTO/MANUAL switch is positioned correctly.
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Is a time switching program set on the time switch?
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YES
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NO
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Set tappets for switching program.
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Has the main fuse blown?
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NO
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YES
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Replace main fuse.
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Is the power pack connected to an Automatic Solar Heating System
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NO
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YES
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Check settings and operation of solar heating system.
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Is system connected to Automatic Redox Controller?
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NO
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YES
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Check settings and operation of Automatic Redox Controller.
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Technician Service Required.
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Questions
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Comments |
| Is there a white build up of calcium on the electrode plates? |
NO |
YES |
Calcium build up needs to be removed. Refer to owners manual. |
| Is the cell damaged in any way? |
NO |
YES |
Damaged coating will reduce cell life and chlorine production |
| Is the chlorine turned to maximum? |
YES |
NO |
Turn output to maximum. Check that the output reading is above 70% and that the yellow light is on. |
| Is the pool water cold? |
NO |
YES |
Chlorinator produces 100% at 27 degrees and 4000PPM salt concentration. For every 1 degree drop in water temperature, the output reading will reduce by 2%. If water temperature is 12 degrees the output will read 70% at 4000PPM. Less if salt is lower. |
| What is the salt concentration of water? |
4000PPM |
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If the salt level is less than 4000PPM, add salt. When unit is operated on salt concentration less than 4000PPM cell life will be reduced. |
| What is the meter reading? |
70% |
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Check Salt Level. |
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| Technician Service Required. |
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Question
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Comments |
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Is filter clean?
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YES
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NO
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Clean filter or backwash (Change sand)
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Is running timer per day 6-8 hours?
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YES
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NO
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Minimum running time required to produce adequate chlorine levels is 6-8 hours in winter, and 8-10 hours in summer.
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Are cell terminals getting hot while unit is operating?
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NO
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YES
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Cell terminal loos or dirty.
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Is chlorine meter reading maximum?
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YES
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NO
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Add salt to increase output to 95-100%
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What is the pH level of pool water? Required range 7.2 to 7.6
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DON'T KNOW
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Check pH with test kit or have water checked at pool shop. Chlorine loses its effectiveness above pH of 7.8. At pH of 8.0, chlorine is only 20% effective.
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| If pH is high, correct by adding acid as recommended by supplier. Shock dose pool by adding 110ml of liquid chlorine for every 1,000 litres of water. Run chlorinator for 24 hours to build up chlorine residual. |
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Re-check chlorine level. Should be 1-3PPM
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NO
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YES
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Continue to monitor pH and add cyanuric acid as recommended by supplier.
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| Technician Service Required. |
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Question
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Comments |
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Is sensor wire connected to cell?
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YES
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NO
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Connect sensor wire to sensor clip in cell cap.
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Is there an air bubble at the top of the cell cap?
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NO
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YES
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Increase water flow to eliminate air bubble. Check for possible restrictions in water flow, incorrect valve settings, blocked plumbing, dirty filter and blocked skimmer box.
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Technician Service Required.
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