Aquacal Warranty

This Limited Warranty applies to the following heat pump models (all versions and voltages) purchased and installed within the contiguous United States after November 1, 2009. This warranty shall begin upon the date of purchase as verified by the owner/operator’s proof of purchase documents. In lieu of owner documents, the warranty initiation date shall be sixty (60) days from date of manufacture (as verified by factory production records). AquaCal AutoPilot, Inc. (hereafter referred to as “Manufacturer”) warrants the following models (hereafter referred to as "product"), to the original owner and installation site, to be free of material or workmanship defects for a limited term.

Water Source - SunPower - TropiCal - HeatWave SuperQuiet - Leisure Temp

The Manufacturer's Patented ThermoLink Titanium Heat Exchanger carries a lifetime warranty on the titanium tubing part only.

1. This warranty includes parts and on-site labor charges to remove, repair, or replace defective components or failures due to workmanship.

2. This warranty does not include transportation charges for equipment or component parts to, or from, the Manufacturer. The owner/operator shall be responsible for any travel charges imposed by the warranty center or servicing agent.

3. At its sole discretion, the Manufacturer reserves the right to replace defective parts with new or refurbished replacement parts. Replacement parts and the associated labor are warranted for a period of ninety (90) days or the end of the original term, whichever is greater.

4. Claims for warranty reimbursement must have prior authorization by the Manufacturer and be performed by a Factory Authorized Service Center.

5. This warranty is void if the product is repaired or altered in any way by any persons or agencies other than those authorized by the Manufacturer, and is in lieu of all other warranties, expressed or implied, written or oral.

6. The use of parts other than genuine Manufacturer parts will void this limited warranty.

7. This warranty is applicable only if the product has been installed, operated, and maintained expressly and completely in accordance with the product's Owner/Installation manual. These documents are furnished with each product and are available online at www.aquacal.com. Additional copies are available upon request by contacting the Manufacturer.

8. The liability of the Manufacturer shall not exceed the repair or replacement of defective parts under the referenced limited warranty term and shall not include consumables including, but not limited to refrigerant, glue, and brazing/welding gases & material.

9. This warranty does not include damage due to freezing conditions, negligence or abuse, installations in corrosive environments or atmospheres, nor acts of God.

10. There are no implied warranties of merchantability or fitness for a particular purpose that apply to this product. Under no circumstances shall the Manufacturer be liable for any loss, damage, or injury, whether direct, consequential or incidental, arising out of the use or inability to use this product.

11. At the option of the Manufacturer, the Owner may be required to return the produt to the factory, freight prepaid, to provide warranty service. This may become necessary if the product was installed in an area not supported by authorized factory service.

12. No dealer, distributor, or other similar person has any authority to make or extend any warranties or representations concerning Manufacturer's products beyond the expressed terms contained herein. Manufacturer assumes no responsibity for any warranties beyond the expressed terms contained in this limited warranty. Customer releases and holds Manufacturer harmless from any claims stemming from any unauthorized representations.

13. This limited warranty is for product installed and used in swimming pools and spas only. Installation and use in any other application voids this warranty unless specifically authorized by Manufacturer.

14. The foregoing limited warranty gives the Customer specific legal rights which may vary from state to state, and accordingly, some of the listed conditions and exclusions may not apply to Customers living in certain states. Any dispute between Customer and Manufacturer will be settled in binding arbitration conducted in Pinellas County, Florida, under the rules of the American Arbitration Association, and an award of attorney's fees and costs will go to the prevailing party.

Source: aquacal.com